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Step-by-step guides
- GuideGetting help
Submit a help request
Send a request to the service team when something is broken or you need help.
Open the guide - GuideGetting help
Add photos and files to a request
Attach a photo or file so the service team can see the problem.
Open the guide - GuideGetting help
Check a request
See the status of your request and what happens next.
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Reply to a request
Answer the service team when they need more information from you.
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Find help articles
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Featured articles
- AccountsRecently updated
Reset your Microsoft 365 password
Use the password reset page first, then contact the service desk if your account is locked.
Read article - NetworkRecently updated
Fix common VPN connection issues
Quick checks for jobsite and home network VPN connection problems.
Read article - MobileRecently updated
Add photos to a mobile request
Attach clear photos so the service desk can see screens, equipment tags, or jobsite conditions.
Read article
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